Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
hi, i have purchased this HP 240 G8 on the hp website and it arrived to my home yesterday.
since this is a cheap option it doesn't have the OS.
i have purchased a windows 10 key + a office 2019 professional key for school.
i have installed them both but when i took my external mouse off i realized the touchpad is not working.
in the settings the "touchpad" menu is missing.
i tried to install manually the drivers from the hp website but it gave the error "the driver is not supported on this OS vesion (10.0.019042)".
i found out many people have my same problem and i think this is ridiculus. how a little windows 10 update can disrupt a trackpad on a brand new laptop from a big company like HP.
do you have a solution please?
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