03-05-2017 08:37 AM
i have no error messeges but the computer battery will not charge. sometimes i will cut the computer off and back on and the percentedge will go from itwas at 100 to 25%. itwillnot run on the battery but the whole time it says its chargeing and doesnt
03-05-2017 08:48 AM
Run HP battery test from HP support assistant software.
Let me know the results: cell voltages, cycle count, capacity etc
What is the age of battery?
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