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‎06-12-2020 08:54 AM

HP Recommended
Product: hp envy 15 x360 15m-dr1011dx
Operating System: Microsoft Windows 10 (64-bit)

My hp Envy 15 x360 fingerprint scanner is not working after cumulative  windows2004 update

1 person had the same question
2 REPLIES 2

‎07-05-2020 04:17 PM

HP Recommended

Same issue with HP Envy 17m-ce1013dx. Rolled back to 1909 and it works again. 

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‎07-06-2020 09:03 AM

HP Recommended

It works lately,unistalled the biometrics drivers

Then it automatically updated the drivers,now works fine

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