my laptop is unable to download bluetooth peripherial driver

[kkkk12]

HELLO my product name is

(HP Notebook - 14-ac108tu) WONDOWS 7 ULTIMATE 

[Raj_05]

Hi @kkkk12,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're having trouble downloading the Bluetooth peripheral driver for your HP Notebook running Windows 7 Ultimate. Here’s a step-by-step guide to help you.

• Identify Your Product: Make sure you have the exact model name of your HP Notebook. The model name "HP Notebook - 14" is quite generic; you might need a more specific model number to find the correct drivers.
• Visit HP Support Website: Go to the HP Support website (support.hp.com).
• Locate Your Product: Use the search or browse features on the HP Support page to find your specific HP Notebook model. Enter the model number or let the website detect it automatically.
• Find Drivers & Downloads: Once you’ve located your notebook model, navigate to the "Drivers" or "Downloads" section.
• Select Operating System: Make sure to select "Windows 7 Ultimate" as your operating system.
• Download Bluetooth Driver: Look for the Bluetooth driver in the list of available drivers. It might be listed under "Network", "Driver - Network", or something similar.
• Install the Driver: After downloading the driver file, double-click it to start the installation process. Follow the on-screen instructions to complete the installation.
• Restart Your Laptop: Once the installation is complete, restart your laptop to apply the changes.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support