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HP Recommended
HP PAVILION X360 CONVERTABLE
Microsoft Windows 11

I have an HP PAVILION X360 CONVERTABLE laptop, it gets very hot even when it is on, I don’t run any programs on it on purpose and just leave it on, but it overheats after the cooler starts working, which drains the battery very quickly.
This is not a gaming laptop for the coolers to work all the time, since this is an office laptop, its coolers should not work all the time, but they start working due to overheating and really blowing hot air from the ventilation grills like from a hair dryer, something like that. Please help solve this problem.

 

1 REPLY 1
HP Recommended

Hello @T2111 

Sorry to hear that you are having problems ... I would like to help you.

 

In your case: Service is required !
- The computer should be disassembled and checked.
- Thermal paste for CPU GPU and bridges must be renewed
- The function of the fan(s) must be checked or replaced

Short circuit test 

- charger/battery test

- Components test

- General cleaning ...

 

--- HP warranty valid -> Contact HP Support

 

--- HP warranty expired:

If you can't do that, you should have it <serviced> by a professional notebook (chip level) repair store.

 

Good luck

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.