09-04-2016 09:09 AM
can anyonr help i have a pavilion laptop and broke the ac jack off in the socket i brought a new socket on line dismantled the laptop and fitted the new socket . after reasembling the laptop i cannot get it to power up at all any sugestions would be greatfully resieved
09-08-2016 07:06 AM
Thank you for your inquiry, I will gladly assist you to the best of my ability.
I understand that you broke the AC jack off in the socket, therefore you acquired a replacement and proceeded to install it. Now that you have completed the repair, you are still unable to power on the notebook. Please check that all connections are secure and that nothing became loose or disconnected. Was the replacement an HP recommended part? If not that could also be an issue. When you soldered the replacement, too much heat could have caused other damage. What happens when you try to power it on? Do you see any indication of power?
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09-14-2016 01:44 PM