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Esheya
Level 1
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Solved!

please help me out

HP Recommended
Hp probook 6560b
Microsoft Windows 7 (64-bit)

Hello

please  help me out. my newly purchased system, Hp probook 6560b came with bios password and i have not been able to gain access to my system bios settings. please help me out

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REO51ST
Level 16
25,082 24,178 3,568 8,040
Message 2 of 5
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@Esheya

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

              Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

             Chat >> https://support.hp.com/us-en/contact-hp

When talking to the HP rep ask them to escalate your service request.

 

Or download these files.

 

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD..   “Then hit enter”

 

Type HPBR   “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Since your model is not listed select “SHOTGUN.”

 

After reboot repeat “SHOTGUN” a second time.

 

If you cannot boot from USB flash drive use the Image tool to build a HDD.

 

Then use the drive to boot the program on the locked laptop.

 

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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REO51ST
Level 16
25,082 24,178 3,568 8,040
Message 2 of 5
Flag Post
HP Recommended

@Esheya

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

              Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

             Chat >> https://support.hp.com/us-en/contact-hp

When talking to the HP rep ask them to escalate your service request.

 

Or download these files.

 

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD..   “Then hit enter”

 

Type HPBR   “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Since your model is not listed select “SHOTGUN.”

 

After reboot repeat “SHOTGUN” a second time.

 

If you cannot boot from USB flash drive use the Image tool to build a HDD.

 

Then use the drive to boot the program on the locked laptop.

 

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

View solution in original post

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Esheya
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Thank you very much, it really worked

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REO51ST
Level 16
25,082 24,178 3,568 8,040
Message 4 of 5
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@Esheya

 

What method did you use???

 

It will help many in the future.

 

REO

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Esheya
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Level 1
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Message 5 of 5
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HP Recommended

i  downloaded these files. and followed the instruction

 

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD..   “Then hit enter”

 

Type HPBR   “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Since your model is not listed select “SHOTGUN.”

 

After reboot repeat “SHOTGUN” a second time.

 

If you cannot boot from USB flash drive use the Image tool to build a HDD.

Was this reply helpful? Yes No
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