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gurdianangel
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Message 1 of 4
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product registration

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15s gr0007au
Microsoft Windows 10 (64-bit)

I bought this 15s gr0007au recently and I am having issues with product registration. I could not find model name the page.Screenshot (1).png

 

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WAWood
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Message 2 of 4
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@gurdianangel 

Sorry, but the image you attempted to post is blank.

 

We can not assist you with these issues; instead, you will have to contact HP Customer Support.

 

HP worldwide support: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

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***Please mark Accept As Solution if my post solved your problem***

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gurdianangel
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I could not find my product name listed on the website.IScreenshot (1).png am going to add a screenshot of the list with this link

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WAWood
Level 16
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32,790 32,690 2,976 7,305
Message 4 of 4
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@gurdianangel 

OK, the image is showing up now -- but there is nothing WE can do about this.

 

As already mentioned, you will have to contact HP Customer Support about this issue.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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