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Kallol12
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Message 1 of 2
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re-installation of MS office or how do i know my MS office Product code.

HP Recommended
pavilion x350
Microsoft Windows 8.1 (32-bit)

after I did factory reset of my laptop, the MS office got uninstalled and on installing again asking for product code.

Please help

1 REPLY 1
WAWood
Level 16
Level 16
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Message 2 of 2
Flag Post
HP Recommended

@Kallol12 

You don't -- and there is no way WE can obtain that for you.  You should NOT have done a factory reset.

 

If you believe that you purchased Office included with your HP PC, then you will have to contact HP Customer Support directly because we here can not assist you in that activation.

 

To contact HP Support for laptops, see the following link: https://support.hp.com/us-en/contact/laptops

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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