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‎06-11-2020 03:00 AM

HP Recommended
Product: pavilion x350
Operating System: Microsoft Windows 8.1 (32-bit)

after I did factory reset of my laptop, the MS office got uninstalled and on installing again asking for product code.

Please help

1 REPLY 1

‎06-11-2020 09:19 AM

HP Recommended

@Kallol12 

You don't -- and there is no way WE can obtain that for you.  You should NOT have done a factory reset.

 

If you believe that you purchased Office included with your HP PC, then you will have to contact HP Customer Support directly because we here can not assist you in that activation.

 

To contact HP Support for laptops, see the following link: https://support.hp.com/us-en/contact/laptops



I am a volunteer and I do not work for, nor represent, HP
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