recently updated my laptop after that my windows key and touchpad is not working

[hema13]

Recently updated my laptop after that my windows key and touchpad is not working model is HP Victus

[zoey7886]

@hema13, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP Victus having issues after an update! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Windows Key Issues

1. Check for Updates:
   • Ensure that your system is fully updated. Go to Windows Settings > Update & Security > Windows Update and check for updates.

Touchpad Issues

Re-enable the Touchpad:

• Go to Device Manager. Expand Mice and other pointing devices.
• Look for your touchpad device (it might be named something like Synaptics Touchpad or ELAN Touchpad). Right-click on it and select Enable.

Update Drivers:

• Using Device Manager:
  • In Windows, search for and open Device Manager.
  • Expand Mice and other pointing devices.
  • Right-click on your touchpad device and select Update driver.
  • Select Search automatically for updated driver software. Follow the on-screen instructions.
• Using HP Support Assistant:
  • In Windows, search for and open HP Support Assistant.
  • Click on Updates and wait while HP Support Assistant analyzes your system for updates.
  • Select the listed updates, download and install them.

Install Updates from HP Website:

• Visit the HP Support - Software and Driver Downloads page.
• Enter your HP Victus model, download and install the latest touchpad drivers available.

Check Touchpad Settings:

• Go to Settings > Devices > Touchpad.
• Ensure the touchpad is turned on.
• Adjust any required settings and gestures.

Hope this helps!  

Take care, and have an amazing day!  

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Regards,