cancel
Showing results for 
Search instead for 
Did you mean: 
MOHAN18
New member
1 0 0 0
Message 1 of 2
110
Flag Post

screen freezes by throwing NOT RESPONDING error at most of the times

HP Recommended
HP Notebook - 15q-ds0006tu
Microsoft Windows 10 (64-bit)

screen freezes by throwing NOT RESPONDING error at most of the times

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
22,729 22,716 1,363 1,380
Message 2 of 2
Flag Post
HP Recommended

@MOHAN18


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please run a System Test and let me know the outcome

 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.
 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation