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HP Recommended
HP 250 G6 Notebook PC

Hi,

I am getting the notification on HP Support Assistant that there is a BIOS Update for my Notebook. Its the update: sp82256.

But every time I try to install it, or the other update that is available for me (sp80446: Windows 10 WIFI and Bluetooth Drivers), the setup just crashes in the downloading phase telling me there is an issue. But not what issue. Can anyone tell me if these are valid driver Updates for my notebook, or do I risk getting a brick with the BIOS update?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@J_029 

 

You are welcome.

 

Check here:

Manually Check the BIOS Version

 

Windows 10

Control Panel > icon view > Administrative Tools > System Information

OR

Windows 11

Control Panel > icon view > Windows Tools > System Information

 

Check Current BIOS version

System Summary - Check the information: BIOS Version / Date 

 

Confirm Board ID

System Summary – Check the information: Baseboard Product

 

===================================================================

What about that WLAN driver?

 

Check...

Open  Software and Drivers 

 

If asked, Select the Windows OS and the Version (Windows 10)

Open All Drivers (Expand the list)

Open all (Expand the list)

 

Check the drivers available for your system.

 

The Intel WLAN driver listed for your system is dated 2020.

The driver, though not new "now" is a much different driver than the one suggested by HPSA.

 

What to do?

Suggestions, because your system is older and not likely to get any more updated drivers:

Ignore HP Support Assistant (HPSA) -- it is feeding you incorrect information that you do not need

Once a month or so, check for new Drivers in  Software and Drivers 

 

What else?

At the least, because there are no any updates for your system,

Consider shutting off the automatic updates feature in the HP Support Assistant.

 

HPSA_App_Settings_Auto-Updates_6HPSA_App_Settings_Auto-Updates_6

 

Yeah, but...

If you can't stand it and want to try an fix the Support Assistant:

Uninstall / Reinstall the HPSA.

 

Uninstall HPSA Application >> Apps

 

Start

Uninstall the HP Support Assistant Application

 

Settings > Apps > Apps and Features 

Search or scroll down and find HP Support Assistant

 Select the unwanted program  > Uninstall the software

 

Next,

OPTIONAL

Open from Control Panel > icon view > Programs and Features

If found, Uninstall HP Support Solutions Framework software  

 

Next,

Restart the computer and log in.

 

==========================================================

Download, Save, Install the latest supported HP version of the HP Support Assistant

 

Website / Information / Video / White Paper / Download

HP Support Assistant

 

HP PCs - How to download, install, and use HP Support Assistant (Windows 11, 10)

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@J_029 

 

Welcome to the HP Community Forum.

 


@J_029 wrote:

Product:   HP 250 G6 Notebook PC

Operating System: Unknown


Hi,

I am getting the notification on HP Support Assistant that there is a BIOS Update for my Notebook. Its the update: sp82256.

But every time I try to install it, or the other update that is available for me (sp80446: Windows 10 WIFI and Bluetooth Drivers), the setup just crashes in the downloading phase telling me there is an issue. But not what issue. Can anyone tell me if these are valid driver Updates for my notebook, or do I risk getting a brick with the BIOS update?

Thanks


 

You did not include your Operating System / version -- you did mention Windows 10 in your message.

Lacking other information, using that for reference.

 

According to a check of your Software and Drivers (using Windows 10 as the reference), the BIOS update recommended by HPSA is the wrong BIOS for your system.  The 82256 update is not listed in your BIOS Revision History.

 

Latest BIOS here -

HP 250 G6 Notebook PC - HP Notebook System BIOS Update (Intel Processors) 

 

Aside from the one BIOS update, there are not any new updates listed for this system and Windows 10.

 

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP 250 G6 Notebook PC 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Its Windows 10 22h2 installed. Is there a way to check which BIOS version I have currently? From time to time the BIOS update shows up. But I have the same issue with the WIFI Driver update. It is showing up and not installing. But that update doesnt vanish for some time and then return.update1.png

HP Recommended

@J_029 

 

You are welcome.

 

Check here:

Manually Check the BIOS Version

 

Windows 10

Control Panel > icon view > Administrative Tools > System Information

OR

Windows 11

Control Panel > icon view > Windows Tools > System Information

 

Check Current BIOS version

System Summary - Check the information: BIOS Version / Date 

 

Confirm Board ID

System Summary – Check the information: Baseboard Product

 

===================================================================

What about that WLAN driver?

 

Check...

Open  Software and Drivers 

 

If asked, Select the Windows OS and the Version (Windows 10)

Open All Drivers (Expand the list)

Open all (Expand the list)

 

Check the drivers available for your system.

 

The Intel WLAN driver listed for your system is dated 2020.

The driver, though not new "now" is a much different driver than the one suggested by HPSA.

 

What to do?

Suggestions, because your system is older and not likely to get any more updated drivers:

Ignore HP Support Assistant (HPSA) -- it is feeding you incorrect information that you do not need

Once a month or so, check for new Drivers in  Software and Drivers 

 

What else?

At the least, because there are no any updates for your system,

Consider shutting off the automatic updates feature in the HP Support Assistant.

 

HPSA_App_Settings_Auto-Updates_6HPSA_App_Settings_Auto-Updates_6

 

Yeah, but...

If you can't stand it and want to try an fix the Support Assistant:

Uninstall / Reinstall the HPSA.

 

Uninstall HPSA Application >> Apps

 

Start

Uninstall the HP Support Assistant Application

 

Settings > Apps > Apps and Features 

Search or scroll down and find HP Support Assistant

 Select the unwanted program  > Uninstall the software

 

Next,

OPTIONAL

Open from Control Panel > icon view > Programs and Features

If found, Uninstall HP Support Solutions Framework software  

 

Next,

Restart the computer and log in.

 

==========================================================

Download, Save, Install the latest supported HP version of the HP Support Assistant

 

Website / Information / Video / White Paper / Download

HP Support Assistant

 

HP PCs - How to download, install, and use HP Support Assistant (Windows 11, 10)

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.