09-11-2019 04:08 PM
When I touch the touch pad the screen goes bla
09-15-2019 02:37 PM
Thank you for posting on the HP Support Community.
- Did you make any changes on the settings of your PC prior to the issue?
- Have you tried any troubleshooting steps?
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
- What is the operating system?
Keep me posted for further assistance.
I am an HP Employee