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avinashdahal884
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Message 1 of 2
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warranty details of my newlypurchased laptops

hp15q-ds0027tu
Microsoft Windows 10 (64-bit)

I recently purchased the laptop on 22/07/2019 but then when I checked the warranty info in the hp web site I found that the warrant is the bundelled warranty ie extended warranty with 10 months left .and whose start date was from march 17 , 2019.as I have purchased the laptop on 22/07 then how come its showing march  17 .. it means its an old laptop. Moreover the mcafee antivirus which is for 1 months trial shows that it got expired 150 days back .. what should I do? pls  help

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Message 2 of 2
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HP Recommended

warranty details of my newlypurchased laptops

@avinashdahal884 

 

Could be machine was sitting at a store for few months. Please contact HP in your country and ask them to correct it for you. Please use phone number on the following linlks

 

   http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1  or

   http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Regards.

BH
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