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- warranty period already started in new hp laptop
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11-21-2024 09:06 AM
Bought new laptop hp pavilion plus 14 - ey0789AU today on 21 Nov 2024, but it is showing that the warranty period has already started since 24 August 2024, is it possible that I got a used laptop?
11-23-2024 11:08 AM
Hi @saahil23
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee