which pen is compatible with pavilion x360- 14-dh1178tu?

[Jatin_Singh]

Hi all, as mentioned above, I own  a pavilion x360 - 14-dh1178tu having product number: 231T0PA#ACJ and serial number: [Personal Information Removed]. I also have an HP stylus pen-910942-001, but it doesnt seem to be compatible with my device, as it just doesnt work. I am looking for a list of styluses which are compatible with my HP device.

[Dragon-Fur]

@Jatin_Singh 

True - the Service Guide for this computer mentions the pen as compatible.

Maintenance and Service Guide

Page 23

Stylus, active pen            910942-001
Pen tip                                L04536-001

Oddly, this is the only pen listed as compatible in the sources I have available.

I cannot offer very much in the way of ideas...

Ignore whatever does not work or does not apply to your situation.

Check for Windows Updates - install whatever you find (if anything)

Try using the application with the pen.

Accessories

1MR94AA

HP Pen P.N. 910942-001

HP Pen Control Application – Available at the Microsoft Store

• Document:  HP Notebook PCs - Configuring the HP Pen Using HP Pen Control Software (Windows 10)
• HP Pen Control – Microsoft Store - Description:  This application allows customization of stylus buttons for HP stylus models – including HP Pen and HP Rechargeable MPP2.0 Tilt Pen.  You can seamlessly switch between stylus button function.  HP Pen, HP Rechargeable MPP2.0 Tilt Pen, and the HP Pen Control application are provided for supported computer models.

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

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HP Pavilion x360 - 14-dh1178tu 

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