wi-fi,bluetooth issues with ubuntu,problems with driver etc

[keraleeyan]

sir,

recently i got a laptop with ubuntu16.04 in it.i didn't do anything except the updates.my problem is i cant use bluetooth and wi-fi.i think it didn't comeup with drivers .when i try to turn on bluetooth there is a watermarking says bluetooth not enabled and i dont even know what to do with wi-fi. i tried somany methods from all over the net none of them worked .the system has reatek componentes.if there is someone out there help me i cant do it without any help.

thank you

[CF4]

Hi

You are running 16:04, and is there a reason to stay with 16:04 and not move to 17:10?

Just use the individual commands:-
ifconfig
iwconfig
lspci -nnk | grep -iA 2 '^[^[:space:]].*net' | sed '/^--$/d; /^[^[:space:]]/ i\\'
lsusb
rfkill list all
lsb_release -idrc
uname -srvmpio
lsmod

Copy and paste should work.

Please ID the Realtek components and post accordingly.

Can you find the machine SKU and post that please.

HP Notebook - 15-bw094au

https://support.hp.com/gb-en/product/hp-15-bw000-laptop-pc/15551418/model/17033199/product-info

And it should match one or more of these...

Realtek RTL8723BE Bluetooth Drivers

1.0.0.79 Rev.A

52.8 MB

Oct 11, 2017

Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Drivers

2023.66.1104.2017 Rev.A

47.7 MB

Nov 21, 2017

Realtek RTL8xxx Series Bluetooth Driver

1.0.0.79 Rev.A

52.8 MB

Nov 24, 2017

Realtek RTL8xxx Series Wireless LAN Drivers

2023.66.1104.2017 Rev.A

37.7 MB

Nov 17, 2017

You can see the W10 drivers are dated 2017, so try Ubuntu 17:10.

If in doubt please ask.

[keraleeyan]

thank you for resonding,there is no special intrest on my current os it was already in it when got the laptop.what do  i do with the commands given by you i just executed them one by one but i don't know how to replay to you with the outputs .

[CF4]

Hi

I am currently logged in to Lubuntu, so...

use a LXterminal, enter the commands and copy and paste  Shift  + Ctrl + C (and V)

clint@HP-Lappy:~$ lsusb
Bus 002 Device 003: ID 05c8:022a Cheng Uei Precision Industry Co., Ltd (Foxlink)
Bus 002 Device 002: ID 0438:7900 Advanced Micro Devices, Inc.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0bda:b001 Realtek Semiconductor Corp.
Bus 001 Device 002: ID 0438:7900 Advanced Micro Devices, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 1267:0201 Logic3 / SpectraVideo plc A4Tech SWOP-3 Mouse
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

So I have a Realtek something or other.

Surely you have a name for the adapter and  can type it manually from when you wrote it down on a piece of paper?

If in doubt please ask.

[CF4]

https://www.youtube.com/watch?v=lCXvEmRCobg

https://www.youtube.com/watch?v=4pYYxgGvFGE

[CF4]

Hi

clint@HP-Lappy:~$ sudo apt install rtl*
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Note, selecting 'rtl8812au-dkms' for glob 'rtl*'
Note, selecting 'rtl-sdr' for glob 'rtl*'
The following additional packages will be installed:
  build-essential dkms dpkg-dev g++ g++-7 gcc gcc-7 libalgorithm-diff-perl libalgorithm-diff-xs-perl libalgorithm-merge-perl libasan4 libatomic1 libcc1-0
  libcilkrts5 libgcc-7-dev libitm1 liblsan0 libmpx2 librtlsdr0 libstdc++-7-dev libtsan0 libubsan0 make
Suggested packages:
  menu debian-keyring g++-multilib g++-7-multilib gcc-7-doc libstdc++6-7-dbg gcc-multilib autoconf automake libtool flex bison gdb gcc-doc gcc-7-multilib
  gcc-7-locales libgcc1-dbg libgomp1-dbg libitm1-dbg libatomic1-dbg libasan4-dbg liblsan0-dbg libtsan0-dbg libubsan0-dbg libcilkrts5-dbg libmpx2-dbg
  libquadmath0-dbg libstdc++-7-doc make-doc
The following NEW packages will be installed
  build-essential dkms dpkg-dev g++ g++-7 gcc gcc-7 libalgorithm-diff-perl libalgorithm-diff-xs-perl libalgorithm-merge-perl libasan4 libatomic1 libcc1-0
  libcilkrts5 libgcc-7-dev libitm1 liblsan0 libmpx2 librtlsdr0 libstdc++-7-dev libtsan0 libubsan0 make rtl-sdr rtl8812au-dkms
0 to upgrade, 25 to newly install, 0 to remove and 0 not to upgrade.
Need to get 22.0 MB of archives.
After this operation, 97.1 MB of additional disk space will be used.
Do you want to continue? [Y/n] n
Abort.
clint@HP-Lappy:~$

SO YOU TYPE

SUDO APT UPDATE

SUDO APT INSTALL RTL*  and answer N

Then look thru the listing for a match to a rtl8723 or whatever your make and model is.