window 10 drivers not loaded Laptop PC 17-cp3000

[patcay2]

I own a Laptop PC 17-cp3000 

The operation system is windows 10 pro 64 bit

I have several drivers not loading.  Here is a list of the drivers:

devices found under other: name pci device
PCI\VEN_8086&DEV_51A4&SUBSYS_8BBA103C&REV_01
PCI\VEN_8086&DEV_51A4&SUBSYS_8BBA103C
PCI\VEN_8086&DEV_51A4&CC_0C8000
PCI\VEN_8086&DEV_51A4&CC_0C80

name PCI Data Acquisition and Signal Processing
PCI\VEN_8086&DEV_A71D&SUBSYS_8BBA103C&REV_01
PCI\VEN_8086&DEV_A71D&SUBSYS_8BBA103C
PCI\VEN_8086&DEV_A71D&CC_118000
PCI\VEN_8086&DEV_A71D&CC_1180

another one named PCI Data Acquisition and Signal Processing Controller
PCI\VEN_8086&DEV_A77D&SUBSYS_8BBA103C&REV_01
PCI\VEN_8086&DEV_A77D&SUBSYS_8BBA103C
PCI\VEN_8086&DEV_A77D&CC_118000
PCI\VEN_8086&DEV_A77D&CC_1180

name ELAN:ARM-M4
USB\VID_04F3&PID_0C00&REV_0281
USB\VID_04F3&PID_0C00

name Base System Device
PCI\VEN_8086&DEV_A74F&SUBSYS_8BBA103C&REV_01
PCI\VEN_8086&DEV_A74F&SUBSYS_8BBA103C
PCI\VEN_8086&DEV_A74F&CC_088000
PCI\VEN_8086&DEV_A74F&CC_0880

name SM Bus Controller
PCI\VEN_8086&DEV_51A3&SUBSYS_8BBA103C&REV_01
PCI\VEN_8086&DEV_51A3&SUBSYS_8BBA103C
PCI\VEN_8086&DEV_51A3&CC_0C0500
PCI\VEN_8086&DEV_51A3&CC_0C05

name unknown device
ACPI\VEN_INTC&DEV_10A0
ACPI\INTC10A0
*INTC10A0

processor Intel i5-1334U Would anyone have advice as to where I could find these devices?

Thank you.

[Paul_Tikkanen · Accepted solution]

I can give you most of the drivers you need, but since your notebook is not supported for W10 there are no drivers for things like the Elan fingerprint sensor.

You may want to try the W11 drivers from your notebook's support page if you have not done so already or take the free upgrade from W10 Pro to W11 Pro since W10 goes out of support in less than a year.

This W10 driver should install the SMBus controller and one of the PCI Data Acquisition and Signal Processing controllers as well as the PCI device:

Intel Chipset Installation Utility 

https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151701.exe

This driver should install the other PCI Data Acquisition and Signal Processing controller:

Intel Dynamic Tuning Driver

https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151802.exe

Base System Device

Intel Gaussian and Neural Accelerator Driver

https://ftp.hp.com/pub/softpaq/sp144501-145000/sp144849.exe 

ACPI\VEN_INTC&DEV_10A0

Intel Innovation Platform Framework

https://ftp.hp.com/pub/softpaq/sp154001-154500/sp154497.exe

You can try this W10 Elan fingerprint sensor driver for the ELAN:ARM-M4:

ELAN Fingerprint Sensor Driver

https://ftp.hp.com/pub/softpaq/sp144001-144500/sp144331.exe 

And if that one doesn't work, try the W11 driver from your notebook's support page:

https://ftp.hp.com/pub/softpaq/sp154001-154500/sp154074.exe

[patcay2]

thank you Paul the drivers worked great!!  

[patcay2]

btw the windows 11 driver worked for the finger print sensor. thank you again

[Paul_Tikkanen]

You're very welcome.