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HP Recommended
notebook 15-bw011dx
Microsoft Windows 10 (64-bit)

I installed the latest update and now my bluetooth is... gone. i thought i'd have to update the driver or something but i can't because it's not even in the device manager. it's just up and disappeared. can someone tell me please what i have to install? i'm sorry if this question is in the wrong place, i'm just at my wit's end here. i've been trying to fix this for a far too significant chunk of my day already.

1 REPLY 1
HP Recommended

@untohernest 

 

Your machine has WLAN RT TIFFANY BGN 1X1 part # WLAN RT TIFFANY BGN 1X1. Please download and install the following software

 

   https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88577.exe

 

Hope this helps

 

Regards.

BH
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