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Message 1 of 2
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Flag Post

İntel UHD graphics 620 Zoom meeting virtual background problem

HP Recommended
Example: Pavilion dh0000 series
Microsoft Windows 10 (64-bit)

When the virtual background feature is turned on in the zoom program gives a warning like

"Computer doesnt meet requirements" . It is up to the manufacturer of the laptop to resolve this situation. Anyone have any suggestions for a solution? There are suggestions to install new drivers in intel forms, but it didn't work for many people.

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@muratn

 

I reviewed your post and I understand that you are getting an error when you change the background in the Zoom app.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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