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Message 1 of 2
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14.9/16gb Ram Available but not utilized by GPU

HP Recommended
Probook 445g6
Microsoft Windows 10 (64-bit)

Hi, I've been trying to figure out the 14.9GB available ram. I thought the balance was reserved for use by the GPU but nothing i throw at my system gets GPU memory beyond 1GB. Benchmarks, Games nor apps have the effect I had hoped for. I think it used to have that effect prior to the latest bios update but no more.

 

Is this the largest allocation for this machine?

 

I'd appreciate some advice please.

 

Thank you

 

Probook 445g6

Ryzen Pro 2700u

16GB Ram

Nvme 256

 

1 REPLY 1
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Message 2 of 2
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HP Recommended

@Jayming32 

 

That is a known issue which is related to AMD processors. Please check the following article:.


             https://support.hp.com/us-en/document/c06526774


And from Microsoft PlayReady.


            https://www.microsoft.com/playready/overview/

 

Regards.

BH
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