cancel
Showing results for 
Search instead for 
Did you mean: 
Pam219
New member
1 0 0 0
Message 1 of 2
97
Flag Post

17" laptop

HP Recommended
Example: Pavilion 65XXh
Microsoft Windows XP

My 17" laptop won't close properly or open. I did not drop it and it's cracked the screw is either loose or broken and my warranty ran out. How can I get it fixed

thanks in advance 

 

pam

1 REPLY 1
rick-s
Retired
Retired
2,526 2,501 105 386
Message 2 of 2
Flag Post
HP Recommended

@Pam219

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP.
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation