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‎05-10-2019 09:29 PM

HP Recommended
Product: Example: Pavilion 65XXh
Operating System: Microsoft Windows XP

My 17" laptop won't close properly or open. I did not drop it and it's cracked the screw is either loose or broken and my warranty ran out. How can I get it fixed

thanks in advance 

 

pam

1 REPLY 1

‎05-10-2019 11:29 PM

HP Recommended

@Pam219

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP.
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