3 Display Does Not Work

[CdnTechNewbie]

I am trying to have my laptop work with two additional monitors. 

I have two monitors that work with HDMI connections. On my work PC (Windows 10, different manufacturer), I can connect my 2 HDMI into my USB-C hub, and my two displays will work, and I can extend my extend or duplicate/mirror displays. If I use the same USB-C hub on my MacBook, it will also recognize all the monitors. 

When I use the usb-c hub on my HP laptop,  it does not recognize any of my monitors. 

I can plug each monitor into the HDMI port, and the monitors will work individually. Still, I want both monitors to work simultaneously (in an extended displays mode), which it won't. I tried to plug one monitor into the HDMI port and the other into an HDMI to USB female adaptor, or an HDMI to USB C adaptor, or an HDMI to DisplayPort to USB C adaptor, but none will work.  The system will not detector a monitor unless plugged into an HDMI port, but my laptop only has 1. 

I have ensured that I have all my windows updates updated and my drivers are the most up-to-date. 

What can I do to resolve the issue? Is there something I can change in the graphics/display settings? Is there a compatible hub I can purchase?  I am tired of washing money on hubs/splitters/cords that don't work. 

Computer Stats:

HP 15-dy2000 Series

Intel i5- 11 Gen

Graphics Card - Intel Iris Xe Graphics

Ports: 2 USB (female), 1 USB C , 1 HDMI, 1 SD slot

[banhien · Accepted solution]

@CdnTechNewbie 

What is your HP 15-dy2000 Series machine ? I use the following machine (on Canada market) to answer your question. Your machine should have SAME ports

           HP Laptop 15-dy2003ca

which shows it ONLY has 1  SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

• Charge your machine
• Connect to an external monitor with / without hub/dock/adapter

If you wish to have 2 or more external monitors (and notebook monitor - total 3), please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search)

                     https://www.displaylink.com/products/universal-docking-stations

Regards

[CdnTechNewbie]

Hi, 

I have a 15-dy2088ca

[CdnTechNewbie]

I got a HDMI-USB A connector and my 2nd monitor/3rd display now works.