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Posts: 1
Member Since: ‎04-22-2010
Message 1 of 4 (2,263 Views)

6930P webcam

I have a 6-month old 6930P and until now have never tried the webcam. It is build model FL490AW#ABA and according to the specs should have a webcam. It also has a webcam lens in the lid and there is an LED nes=xt to it (that is never lit).


When I try to use the hp webcam software, I get a popup Error window in the foreground with the message "Please turn on the camera." The program quits when I close this window.


I have re-installed all drivers. I have checked in the BIOS (there is NO mention of webcam in the BIOS??), and still nothing doing.


- is there a  magic place where one can turn the camera on?

- is there supposed to be an enable/disable swicth in the BIOS?

- any other ideas?



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Honor Student
Posts: 2
Member Since: ‎05-03-2010
Message 2 of 4 (1,843 Views)

Re: 6930P webcam

I have the same problem!!!

Windows 7 x64


Any suggestion from HP?!? Otherwise I will ask for a replace unit to my contract support.


Hope to ear from you soon.



Posts: 63
Member Since: ‎12-09-2010
Message 3 of 4 (1,813 Views)

Re: 6930P webcam

HP isn't helping at all with this issue, sorry.

i hope one day someone'll find a way to help you, me and all the other with a build-in webcam which stopped working for no reason.

Posts: 1,539
Member Since: ‎02-15-2011
Message 4 of 4 (1,574 Views)

Re: 6930P webcam

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