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‎07-16-2022 04:30 AM

HP Recommended

Please 🙏 hoping someone can help 🤞 I purchased a second hand HP Revolve 810 EliteBook and I can't connect my monitor's via the adapter I purchased today (usb to hdmi and a vga) it doesn't even connect.

Also now it going blank/off and the F12 has a light come up on it?

Thank you in advance 

Category:
3 REPLIES 3

‎07-16-2022 01:48 PM

HP Recommended

@Jolaptop 

 

What is the generation of your 810 Elite Book? Fore example

 

                         https://support.hp.com/us-en/document/c04553487

 

What is your monitor ? For USB to HDMI please use a DisplayLink Certified adapter such as

 

                          USB to HDMI Adapter

 

Why not use DP to HDMI direct cable ?

 

Regards.

BH
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‎07-16-2022 02:22 PM - edited ‎07-16-2022 02:25 PM

HP Recommended

 

Thank you I'm not sure what gen but has I7 processor.

I don't have that exact adapter but used the one on the pictures and it isn't reading?

I've now ordered this other one hoping it will suit my laptop 🤞

20220716_183041.jpg

 

20220716_183100.jpg

 

Screenshot_20220717-004131_eBay.jpg

 

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‎07-16-2022 02:26 PM

HP Recommended

Sent a reply but not sure how to tag you 😬

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