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arcosteve
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A mind of it's own?

Envy notebook
Microsoft Windows 10 (64-bit)

I've had this computer for a month and so many times I've almost thrown it out the window. I can be sitting across the room from this thing and for some unknown reason it just clicks onto websites on it's own. I dont even need to be near it. If this thing clicks onto some porn site, I'm going to get seriously mad. I'm going to get my old Vista machine running again, at least I felt some control over it.

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A mind of it's own?

Hey @arcosteve,

 

Welcome to the HP Support Forums!

 

I see that you are having some issues with your envy notebook. I can help you with that, however I am going to need to know the model number of the notebook first. If you are not sure what model you have, click here. Also, please let me know what browser you are using and if you have this issue with other browsers. Once I know this I will be better able to assist you.

~DocCottle
I work on behalf of HP


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arcosteve
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Model number is M6-P114DX. I use Google Chrome and U-Verse. I have not really tried any other browsers.

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Alright, next question: do you have the touch screen enabled or disabled when it is loading these pages? If it is happening when the touch screen is disabled, open Edge and see if you have the same issue while browsing from Edge. This will help me narrow down your issue. If it resolves your issue, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


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arcosteve
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I would love to know how to disable the touchscreen. I never wanted a touchscreen in the first place.

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This thread outlines how to disable a touchscreen. The directions were designed for older models, but the directions should be the same. 

 

If you are still having this issue, the next thing to do would be to run an antivirus or malware program to check if your browser is having issues.

 

Please let me know if this resolves your issue.

~DocCottle
I work on behalf of HP


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arcosteve
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Went to control panel and found "pen and touch" which does not have any way of disabling the touchscreen. I guess someone at HP thinks that touchscreens are a good idea. Also, I have Webroot internet security installed and just ran a scan with it.

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This post from @EmeraldAvenger should provide you with directions. Please let me know if you are able to disable the touchscreen.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
arcosteve
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The touchscreen is now disabled and I think it's going to do the trick. Thank you for helping me and I apologize for my snarky comments. Have a nice day

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