A single pink line on display screen appearing even in the bios screen. Kindly let me know what next

[kalitapriyasha]

HP LAPTOP 15- AMD Ryzen 3 7320U with Radeon Graphics 2.40 GHz

Got a pink line horizontal on the screen on both BIOS and windows display. Kindly someone let me know what can be done next. I have gone through all the updates and other formalities but was of no use.

[Irfan_06]

Hi @kalitapriyasha,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the laptop hardware and may need repair.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support