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‎03-14-2021 07:19 AM

HP Recommended
Product: PAVILION g6 2080se
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone, i have an HP PAVILION g6 2080se, and it has 6gb ram, 2.1 GHz Intel Core i7-3612QM, Intel HD GRAPHICS 4000, AMD Radeon HD 7670M (1 GB DDR3 dedicated), but sadly My amd gpu is not working, every time i try to download the latest drivers from amd, it always crashes with a Blue screen of death and says "DPC WATCHDOG VIOLATION" and i can't get on desktop till i open safe mode and disable the amd graphics card. i have Windows 10 64BIT 20H2 Version.. can you please help? 

when i disabled the amd driver from device manager the pc works. but I can't use my amd graphics. please help

1 person had the same question
3 REPLIES 3

‎03-14-2021 02:49 PM

HP Recommended

@Akram4870 

You should NOT be downloading drivers from AMD for laptops; instead, you should use ONLY the drivers from HP.

 

And the problem is that HP does not provide any Win10 drivers for your model; thus, you have no option for updating the drivers.

 

That said, there are others on this forum that have access to drivers I do not have, so if they come along and point you to a working HP Win10 driver for your model, you might be able to update the drivers.



I am a volunteer and I do not work for, nor represent, HP
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‎04-25-2021 11:04 AM

HP Recommended

The drives used to work before from AMD. Anyways I didn't download the drives this time. But what about the drivers downloaded automatically from windows update? they are proper ones or not? 

 

Right now I have disabled the and GPU from the device manager and my laptop works fine for my uni work but I'm unable to play games. 

 

What is the solution ? 

 

 

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‎04-25-2021 12:33 PM

HP Recommended

As the other guy said, there are no WIN10 drivers for your AMD gpu. But there is gpu drivers for win 8.1, might as well experiment. https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-g6-Notebook-PC-series/5226244/model/525...

Also, we have the same notebook and the same problem. https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Pavilion-G6-Radeon-graphics-card-i...

I guess we are both stuck in eternal gpu hell.

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