AMD Radeon HD 8670M troubles in HP Pavilion 15 n028ss

[RSA_oldman]

Hello everyone.

I have a HP 15 pavilion Smartouch laptop model n028ss.

The antivirus tells me that the driver for the AMD Radeon HD 8670M video card installed is not updated and the Photoshop application tells me something similar.

The laptop is very old and is no longer in the support channel so the HP Support application does not update anything.

I have tried to download the latest driver directly from AMD but it gives me an error at startup like "IRQ LESS OR EQUAL".

The current driver I use is AMD's 27.20.1034.6 that Windows 10 itself provides.

I would like to know if there is a more updated driver and where to download it from.

[BeemerBiker]

Software is here

https://support.hp.com/hk-en/drivers/hp-pavilion-touchsmart-15-n000-notebook-pc-series/model/6463914

the AMD driver is only listed for windows 8.1 x64 but that should work

https://ftp.hp.com/pub/softpaq/sp64501-65000/sp64573.exe

It appears the newer drivers are not compatible

[RSA_oldman]

Hello BeemerBiker.

Thank you for answering my question so quickly and for the time spent on it.

I followed your instructions but when installing the drivers indicated the installer recommends me to keep the ones I already have that are more recent even if they are generic.

I have tried to search for the drivers on the HP site following your link and the website itself allows you to download drivers for Windows 10 64 bits that are even more recent (2015) than the latest available for Windows 8 64 bits (2013 and 2014).

But with the Windows 10 drivers something similar happens and that is that the installer itself recommends me to keep the current driver because it is more recent (2020).

With the AMD Windows 10 driver, the AMD installer itself also indicates that there is no hardware compatible with the driver on the computer.

I assume that I must resign myself to not having updated drivers since I do not see it feasible to change the computer's own graphics card as it is integrated into the motherboard.

Thanks anyway BeemerBiker.

[BeemerBiker]

When installing the older 8.1 driver, select this option

uncheck the compatible hardware

Look for the 8.1 driver and use that one