11-27-2016 08:16 AM
I Bought brand new HP Notebook few days ago Model ay-102tu
Windows 10 pro 64-bit
core i5 (7th generation)
4GB DDR4 Ram
500 GB HDD
Intel HD Graphics 620 (working fine)
AMD Radeon R5 m330 (2gb dedicated (have error) )
when i startup my notebook after windows startup few seonds screen gone blanked for 2 3 seconds and message displayed
""Driver Has Respond working and has been recoverd""
sometimes it moves to BSOD
I have also followed TDR delay but nothing worked
i thought that was driver issue so i re install win10 pro and install the latest amd driver from HP support assistant and also from amd site (AMD catalyst)
MY NOTEBOOK began to slow and take 2 3 mins for startup after amd driver installation
i have tried every single method to fix amd card but not worked
so i unistall amd driver and now my pc is fast enough for startup
but i cannot play games on intel graphics
SO i request To All Please provide me a better way to fix amd radeon r5 m330 for my hp notebook
11-28-2016 01:02 PM
Thanks for the post, I understand you are getting an error for a driver not responding correctly. Kudos to you for installing the latest driver from the AMD website. I would like to provide my suggestion.
Recommend you to try the steps provided in this Microsoft article https://support.microsoft.com/en-gb/kb/2665946
Keep me posted.
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