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Hashim707 Tutor
Tutor
24 14 0 0
Message 1 of 2
529
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HP Recommended

AMD radeon R5 m330 win10 graphics issue

Hello There!

 

I Bought brand new HP Notebook few days ago Model ay-102tu 

Spec:

Windows 10 pro 64-bit

core i5 (7th generation)

4GB DDR4 Ram 

500 GB HDD

Intel HD Graphics 620 (working fine)

AMD Radeon R5 m330 (2gb dedicated (have error) ) 
when i startup my notebook after windows startup few seonds screen gone blanked for 2 3 seconds and  message displayed 
""Driver Has Respond working and has been recoverd""

sometimes it moves to BSOD 

I have also followed TDR delay but nothing worked  

i thought that was driver issue so i re install win10 pro and install the latest amd driver from HP support assistant and also from amd site (AMD catalyst)

MY NOTEBOOK began to slow and take 2 3 mins for startup after amd driver installation 

i have tried every single method to fix amd card but not worked 

so i unistall amd driver and now my pc is fast enough for startup 

 but i cannot play games on intel graphics 
SO i request To All Please provide me a better way to fix amd radeon r5 m330 for my hp notebook 

 

1 REPLY 1
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Intern
Intern
20 19 1 2
Message 2 of 2
510
Flag Post
HP Recommended

AMD radeon R5 m330 win10 graphics issue

Hello,

 

It sounds like this is driver issue. Try to download drivers for all type of Operating systems,

 

uninstall the current driver from device manager and install windows 7 driver, then go to device manager, update your driver manually, target the driver which matches with your operating system, restart your laptop.

 

Hopefully this helps,

 

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