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About screen replacement

HP Recommended
Example: Pavilion 15cs0012cl
Microsoft Windows 10 (64-bit)

I have hp pavilion model:15-cs0012cl,serial no.:[Personal Information Removed]

Unfortunately my laptop screen was broken.

So can u please tell me that i can replace a broken touch screen(ips lcd) with a normal screen without touch and how much does it costs?


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Thank you for posting on HP Support Community.


Don't worry as I'll be glad to help, After reading your post, I did go through the Maintenance and Service Guide of your product and found that your computer shipped with 15.6" diagonal HD SVA BrightView micro-edge WLED-backlit touch screen (1366 x 768)

For more information regarding parts refer to Table 3-1 Computer major components and their descriptions Computer components 19.


To get the answer to this question, it's possible to switch non-touchscreen displays instead of touchscreen displays. However, HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.


Hope this helps! Keep me posted for further assistance.
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Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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