Actually my laptop screen is not visibal there are line on it

[Prathamesh4]

Sir pls help me my laptops screen is not visibal

[Anand_Andy]

Hi @Prathamesh4,

Welcome to the HP Support Community

I'd like to help!

I understand your concern and to assist better:

• Do these vertical lines appear on a specific application/game/video?
• Please try with an alternate monitor to understand if this is either a hardware or a software failure.

Use the HP Support Assistant to install any pending updates.

1) In the search box, type, and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

Also, check for Windows update

Select the Start button, and then go to Settings > Update & Security > Windows Update, and select Check for updates.

Also if you see the line even after performing the above steps then I recommend you attempt to access the BIOS screen by tapping on F10 while the computer is restarting,  If the issue persists in the BIOS screen which is outside windows, it would confirm a hardware failure.

However, if it doesn't show up in the BIOS, it would confirm a software issue and we'll need to manually reinstall or update the display drivers using the Official HP Website: Click here

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

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