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HP Recommended

Thanks for your response.

 

I see that you are facing this issue because it is not compatible with the third monitor. That is the reason you are facing this issue on your Omen system.

 

Thanks!

NIRVANA_95
I am an HP Employee
HP Recommended

...That's not the case. According to all the documentation about my Omen I've found, it can handle 3 monitors. In fact, I have always used it with 2 external monitors AND the built-in monitor: all three displaying an extension of my desktop (ie there hasn't even been any duplication in the displays). According to the documentation, this laptop has 3 monitor outputs: an HDMI, DP and a USB-C output. When I try to use it with the 3 external monitors (two of which are 1080px resolution, so nothing too taxing) it doesn't work. But it should, as per the documentation. From the beginning I mentioned my Omen model and the fact that online it says it should work with 3 monitors, as well as the fact that I've used it with 2 external monitors and the built-in monitor without issues... It seems to me that you're answering me this now because you don't really know what's going on and you want to close the issue... Otherwise, please tell me why all of a sudden after 1 or 2 months you finally "realised" that there's a compatibility issue.

HP Recommended

Thanks for your response.

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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