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‎09-21-2024 02:43 PM

HP Recommended

I was listening to Spotify when my computer crashed (screen black, all programs ceased running).  After rebooting, the formatting/layout of my home screen is almost magnetized, my audio is fuzzy, and my video skips and repeats every couple seconds.  Anyone have an idea what the heck happened and how to fix this?

1 REPLY 1

‎09-24-2024 04:55 AM

HP Recommended

Hi @gabriel_velin24,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand that you are having issues with the Audio.

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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