06-12-2019 06:12 PM
I have problems with my laptops screen it turns on but screen stays black,
Btw, i've founded a temporary solution but I need a permanent one.
Temporary solution that i've founded is: I have to turn on my laptop and heat it up by covering it with a blanket, for about 20-30min, then turn it off and turn it on again and it works perfectly!
So if someone has any idea what should I do without sending it to a computer shop, I would be thankful.
06-15-2019 12:19 PM
Welcome to the HP Support Community!
I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee