BRIGHTNESS ISSUE

[abcd271]

HELLO, IN MY LAPTOP DISPLAY BRIGHTNESS IS NOT WORKING,

[Hawks_Eye]

Hi @5CD9492P44 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

If your HP laptop's display brightness isn't working, here are some steps to troubleshoot:

1. Check Brightness Settings

• Press Fn + F2/F3 (or the brightness keys specific to your HP model).
• Go to Settings → System → Display and adjust the brightness slider.

2. Update Graphics Drivers

• Open Device Manager (Windows + X → **Device Manager`).
• Expand Display Adapters.
• Right-click your graphics driver (Intel, AMD, or NVIDIA) and select Update driver → Search automatically for drivers.

3. Enable Generic PnP Monitor

• Open Device Manager.
• Expand Monitors.
• Right-click Generic PnP Monitor and select Enable.

4. Check HP Hotkey Support Driver

• Some HP laptops require the HP Hotkey Support Driver for brightness controls.
• Download it from HP’s support page.

If none of these steps work, let me know what happens at each step, and we’ll dig deeper!

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye