I am using Hp Notebook ba-15 series. My battery has recently some problems I didn't understand. When checked battery informations, it showed an error code. And the battery status is poor. I don't know the meaning of this error code. Please tell me what to do next. My failure id is UBQF21-82RA61-XD7X6J-C09Q03 . Battery check: Primary - Very Weak(70).
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, After reading your post, I did go through the failure ID and found that battery is gone bad. As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
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Thank you for giving me a solution. Actually my laptop is out of warranty. Will the customer service still help me out with this problem ? Actually I called once but didn't get enough help or suggestions except battery change which is u hinavailable right now.
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