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‎05-24-2020 03:34 PM - edited ‎05-24-2020 03:35 PM

HP Recommended
Product: HP Stream Laptop PC 11.6" Intel N4000 4GB DDR4 SDRAM
Operating System: Microsoft Windows 10 (64-bit)

Hello. I'm wondering where this "blotch" on my screen came from and how I can get rid of it.

(4 pictures below)

Thank you.

 

20200524_154809_resized.jpg20200524_154824_resized.jpg20200524_101215_resized.jpg20200524_101053_resized.jpg

2 REPLIES 2

‎05-24-2020 03:51 PM

HP Recommended

Hi,

You will need to replace the panel in the notebook as it has become defective.

If you want a guide on how to do this you will need to provide the exact model number or product number of the notebook.

Model number

 

Hope it helps,

David

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‎05-25-2020 06:31 AM

HP Recommended

Thank you for your reply.

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