Black Dots, Horizontal lines on screen, want part no to be replaced with

[Niraj_35]

Hello comunity!

HP Pavilion Notebook - 15-ab522tx

39.6 cm (15.6") diagonal HD BrightView WLED-backlit (1366 x 768)

The screen is not broken, just that area is black, huge blacks line for more than a year. I've read it has no solution other than replace the screen for a new one.

I would like to know the exact part nr. of the screen, number os pins, conectors position (left or right). Also any video tutorials on replacing it on this Pavillion 15 model series.

Thank you very much!!

[The_Fossette]

@Niraj_35,

I reviewed your post and I understand you are looking for a replacement display for your computer.

Don’t worry, I assure you I will try my best to get this sorted.

Below is the part number for your display on your computer.

809371-001

Refer to the below service guide for more information.

http://h10032.www1.hp.com/ctg/Manual/c04642845

You can purchase all the replacement parts available for your computer from HP part surfer.

Follow the steps in the below article for detailed instructions.

https://support.hp.com/us-en/document/c00372736

Or else you can contact the support team and they will assist you in ordering the part.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Niraj_35]

Thank you @The_Fossette for your solution.

I checked the part number in HP part surfer but it is not showing to add it in cart and also it is not available in APAC(India) region.

Could you please tell me another way to order it ? It is really urgent

Thank You

[Riddle_Decipher]

@Niraj_35 If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal, or If you have an HP authorized service center near by, you should be able to take it to them and have it checked,

Here is a link to HP Service Centers, by Country/Region: Click here

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.