Computer touchscreen will not turn on. I know the drivers are up to date. I have done all the suggestions on this forum. I have hooked up a second screen and cannot see anything on it. I took it to a local laptop repair shop. He says it must be the motherboard. You can turn it on and hear the fan and the light on the side shows it is doing something. Could it really be the motherboard? This happened 1 month after the 1 yr warranty.
If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your computer.
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