I have an Hp Beat version laptop and I am unable to do anything on it. I am able to turn it on and sign in, but when I go to sign in it automatically does it and takes a couple minutes to do so. Once it has finished loading, it comes up with a black screen and I can move my cursor. I have tried many different options, like hard resets, BIOS, etc. None of them have worked so far and I don’t know what to do. It has done this before and I left it sit a couple days and it would resolve on its own. This has been going on for weeks. This laptop is also fairly old and hasn’t worked all that well before.
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