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‎06-24-2022 10:40 AM

HP Recommended
Product: HP Spectre x360 Convertible Laptop PC 13-aw2003dx

My computer will turn on, I can hear the fan and see the power button light. I can also plug it in and see the charging light. I’ve tried the restart thing, but my screen is still black. Don’t know what to do.

Category:
1 REPLY 1

‎06-25-2022 05:30 AM

HP Recommended

Hello @MJ-3 

 

Follow these guides:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

 

best regards

---

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             ⌨️

Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
youtube.com/watch?v=qpiGUojtr3E
In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
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HP Laptop Starts but No Display | Black Screen | HP Support
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In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to check the video card, recover the BIOS, and reset ...
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