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MJ-3
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Message 1 of 2
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Flag Post

Black Screen.

HP Recommended
HP Spectre x360 Convertible Laptop PC 13-aw2003dx

My computer will turn on, I can hear the fan and see the power button light. I can also plug it in and see the charging light. I’ve tried the restart thing, but my screen is still black. Don’t know what to do.

1 REPLY 1
ub6424
Level 9
4,003 3,985 221 375
Message 2 of 2
Flag Post
HP Recommended

Hello @MJ-3 

 

Follow these guides:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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Thank you very much

             ⌨️

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