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Lee12333
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Message 1 of 2
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Flag Post

Black and Blue look purple in Zoom due to camera in Envy Model 7265NGW

‎03-03-2021 05:46 PM

HP Recommended
Product: Envy 7265NGW
Operating System: Microsoft Windows 10 (64-bit)

When I use Zoom the black and blue items in the video are purple.  Is there any solution to the camera assigning the wrong color to black and blue items in the video?

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praveenbv
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎03-08-2021 11:22 AM - edited ‎03-08-2021 11:24 AM

HP Recommended

Hi @Lee12333,

  

Welcome to the HP Support Community.  

 

 

The notebook needs to checked taking remote access so that get to fix it's the software issue. 

  

Please reach out to the HP Support in your region regarding this issue, they should be able to help. Refer to this User Guide for contact details.  or HP chat support Team

  

Have a great day!  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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