03-07-2017 03:59 PM
After installing windows 10 my screen is either black or very faint and unreadable, but I use a remote monitor without difficulty.
03-08-2017 12:23 PM
Welcome to the HP Forums. I would be happy to help you with your HP G60-535DX Notebook. I understand that display is faint and you have already done some preliminary troubleshooting.
Don't worry though as I have a few steps to determine the issue and find a solution as well,
I see that it works fine with an alternate monitor.
I recommend checking if the issue appears on the BIOS screen (restart the computer and tap on F10 to access BIOS).
This would confirm if it's either a hardware failure or an issue with the graphics card drivers so we may reinstall and update the drivers to fix the issue as mentioned above.
If the issue occurred after an accident (such as dropping it on the floor, liquid spilled on it, etc.) there could be a hardware failure and in such cases, you may need to get the computer repaired via HP (there could be a charge involved if the PC isn't covered by the accidental damage protection plan).
Reply with the result of the above-mentioned steps, for further assistance.
If the issue is resolved and you appreciate my help,
Please click the "Accept as Solution" button and the "Thumbs Up".
Let me know how you make out.
I am an HP Employee
03-09-2017 06:46 AM