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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-26-2021 06:03 AM

HP Recommended
Product: Example: hp Probook 640 G1

I forgot to turn off my laptop hp Probook 640 Gi after it went into sleep mode for a longer time, Now I have a black screen and the laptop could not be switched on from the battery. When it is plugged in, the power button gets lit immediately and the screen is black and the battery is not charging. Pressing the power button has no effect and the light on the power button does not turn off. The power light indicator on the front side is lit and the charging light next to it is blinking. Please help.

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