Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

Black screen for no reason

HP Recommended
HP Pavilion x360

Sometimes when I’m on my laptop, the screen will keep going black and then will come back on. This has happened within the first week I’ve had this computer, (I’ve only had it for about 2 months), and now it keeps happening while I’m in class and it’s a major issue. I’ve noticed that I can adjust the brightness of the black screen while it’s black & you can tell it gets lighter and darker and I can still hear what’s going on on the screen, I just can’t see anything. I have done nothing to cause this, and I think I should be sent a replacement computer because of this issue. Please let me know what I should do.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation