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‎06-29-2022 11:59 AM

HP Recommended

My computer turns on but not my screen it’s just black but in light it looks green 

Category:
1 REPLY 1

‎06-29-2022 12:20 PM

HP Recommended

Hello @Teonna 

 

Please follow these guides:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

 

Please report your results

 

best regards

---

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             ⌨️

HP Laptop Starts but No Display | Black Screen | @HPSupport
HP Laptop Starts but No Display | Black Screen | @HPSupport
youtube.com/watch?v=sj6kYmT7GLs
Chapters: 00:00 Introduction 00:13 Reset the Laptop 00:56 Connect an external monitor 01:54 Recover the BIOS 02:35 Reseat the memory modules In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen
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