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‎10-12-2022 07:09 PM

HP Recommended

Ok so I have this 360 that all it does when I turn it on is the caps locks blinks 3 slow then 5 fast which should indicate a code 35. I can hear some very faint beeps and and the fan speeds up and slows down. No screen and no external screen on my tv. I would like to know what/how to test things so I can figure out what to buy for parts. 

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1 REPLY 1

‎10-13-2022 06:12 AM

HP Recommended

Hello @Christopher9979 

Sorry to hear that you are having problems ...

 

To help you I need to know the product number (p/n) xxxxxx#xxx of your notebook !

 

It looks something like this:

ub6424_0-1665663124142.png

ub6424_1-1665663124138.png

 

You will find this information on the back/rear of your notebook in small alphanumeric letters.

 

Kind regards

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